the FAQ's

for Shipping Questions

Are you a subscription service, like BirchBox, CurlBox or others?

No, we are not a monthly subscription box service. We curate thoughtful, personal and themed gift collections for an individualistic gifting experience only when you need it most.



Should I send my gift to the hospital?

We will ship to hospitals, although we do not recommend doing so for reasons such as patients are routinely discharged early, hospital mail rooms may delay sorting, or packages are misplaced. If your recipient has an extended hospital stay and you choose to ship, provide specific information including the building name/ number and room number. ​



Can I order now for shipping at a later date?

Yes, you can. On the Checkout page, click the "Deliver by?" hyperlink to open the message box. Tell us the date on which you would like your gift to arrive. Orders shall not be less than 6 business days or exceed 45 business days.



What is your Return Policy?

Due to the nature of our product all sales are final. However, we will do our best to ensure you and/ or your recipient are pleased. Any breakage incurred in transit must be reported with a photo within 7 days of receipt to be eligible for replacement.



How do I apply FREE SHIPPING to the "Domestic Violence Survivor" gift boxes?

When purchasing a gift box to donate to a Domestic Violence Survivor at Turn Around Inc. shipping does not apply. We hand deliver your gift to the Turn Around office staff. Use free shipping code : SURVIVOR19.



Where are you based?

We're based on the beautiful East Coast, more specifically the Washington, DC area.



for Gift & Product Questions

What does the gift box include?

Your gift boxes are a glowing gold filled with ivory crinkle paper, layered with rose gold tissue paper, enclosed with a handwritten note card, adorned with chic ribbon, and a faux flower.



Can I "not" write a Personal Message?

Yes. If you prefer to receive the note card blank, simply write the word "Blank" in the message box. The card will be enclosed with your order.



Do you offer gifts for Men?

No. While guys can be great, we cater to the incredible women in your life! **wink**



for General Questions

Are you a subscription service, like BirchBox, CurlBox or others?

No, we are not a monthly subscription box service. We curate thoughtful, personal and themed gift collections for an individualistic gifting experience only when you need it most.



Should I send my gift to the hospital?

We will ship to hospitals, although we do not recommend doing so for reasons such as patients are routinely discharged early, hospital mail rooms may delay sorting, or packages are misplaced. If your recipient has an extended hospital stay and you choose to ship, provide specific information including the building name/ number and room number. ​



Can I order now for shipping at a later date?

Yes, you can. On the Checkout page, click the "Deliver by?" hyperlink to open the message box. Tell us the date on which you would like your gift to arrive. Orders shall not be less than 6 business days or exceed 45 business days.



What is your Return Policy?

Due to the nature of our product all sales are final. However, we will do our best to ensure you and/ or your recipient are pleased. Any breakage incurred in transit must be reported with a photo within 7 days of receipt to be eligible for replacement.



How do I apply FREE SHIPPING to the "Domestic Violence Survivor" gift boxes?

When purchasing a gift box to donate to a Domestic Violence Survivor at Turn Around Inc. shipping does not apply. We hand deliver your gift to the Turn Around office staff. Use free shipping code : SURVIVOR19.



Where are you based?

We're based on the beautiful East Coast, more specifically the Washington, DC area.